Merch Store Documentation
Everything you need to know about ordering from the PRS merch store.
Overview
The Picasso Rayne Studios merch store offers official branded merchandise including apparel, accessories, and gaming gear. All products are printed on-demand using high-quality materials.
Ordering
How to Place an Order
- Browse the merch store and select a product
- Choose your size/variant and quantity
- Add to cart
- Proceed to checkout via Stripe
- Enter your shipping and payment information
- Confirm your order
Payment Methods
We accept all major credit and debit cards through our secure Stripe checkout:
- Visa
- Mastercard
- American Express
- Discover
Shipping
Processing Time
Orders are printed on-demand and typically ship within 3-5 business days after payment confirmation.
Shipping Locations
We currently ship to:
- United States
- Canada
- United Kingdom
- Germany
- France
- Australia
- Japan
Shipping Times
- US Standard: 5-10 business days
- International: 10-20 business days
Free Shipping
Orders over $50 USD qualify for free standard shipping within the United States.
Returns & Refunds
We want you to love your merch! If there's an issue with your order, we're here to help.
Defective or Damaged Items
If you receive a defective or damaged item, contact us within 30 days of delivery for a replacement or refund.
Wrong Size/Item
If you ordered the wrong size or item, contact us within 14 days. We may be able to arrange an exchange (shipping costs may apply).
Contact for Returns
Email support@picassoraynestudios.com with your order number and a description of the issue.
FAQ
Support
Need help with your order? We're here for you!
- Email: support@picassoraynestudios.com
- Discord: Join our server